
CATES SPRING 2008
Improving
Client Engagement & Retention in Treatment
Sustaining Change and Resources for Continued Learning
May 2008
Conducting PDSA Change Cycles
(Plan-Do-Study-Act) - April 2008
Using the Quick Start Road Map to Plan a Change - March 2008
Collecting and Analyzing Baseline Data - January 2008
CATES
Follow-up Call PowerPoint Presentation - December 2007
(Conducting An Agency Walk-Through)
Fall
2007 CATES Trainings - November 5th, 28th and 30th
(Improving Client Engagement & Retention in Treatment)
DOWNLOADS: [ Brochure ] [ Executive Directors Memo ]
Training Overview
These regional trainings are part of a series of research-to-practice trainings that have taken place in Northern and Southern California since 2004.
Purpose and Objectives
Process improvement is an evidence-based framework that, when applied to engagement and retention procedures, can get substance abuse clients in the door quickly and keep them there long enough to make a difference.
The CATES trainings on improving engagement and retention will focus on a bi-directional approach that enables management and staff to collaborate on improving the timeliness and efficiency of substance abuse screening, assessment, and treatment services, based on an understanding of customer/client needs.
The information presented will be based, in part, on strategies developed by the Network for the Improvement of Addiction Treatment (NIATx).
At the end of the daylong training, you will be able to:
Opportunity for Continued Learning
In addition to participating in this one-day training session, you will be given the opportunity to continue learning about the various aspects of process improvement by participating in a series of monthly conference calls. Information regarding the follow-up coaching calls will be provided at each training.
Registration and Locations (Registration is now closed. Please see below)
Registration will occur (and continental breakfast served)
from 8 a.m. - 9 a.m. Pre-registration is preferred. Please complete the mail-in
registration form or register online (below) for the date and
location of your choice below. A detailed confirmation letter will be sent
to you via e-mail or fax upon registration and payment. If you have special
needs (e.g., ADA access, American Sign Language interpretation), please contact
Christina Gutierrez (310-267-5408 or gutierrezc@ucla.edu).
Pre-registration
for the California Addiction Training and Education Series: Improving
Client Engagement & Retention in Treatment is now closed.
Onsite
registration is available for $115.00
Thank you for your interest in
this training.
Shasta County Administration Center
Board of Supervisors Chambers
1450 Court Street
Redding, CA 96001
May 14, 9 a.m. - 5 p.m.
Santa Ana County
The Delhi Center
505 E. Central Avenue
Santa Ana, CA 92707
May 16, 9 a.m. - 5 p.m.
Fresno County
550 E. Shaw Ave.
Fresno, CA 93710
May 19, 9 a.m. - 5 p.m.
Continuing Education (CE)
Six hours of CE credit are available for several disciplines at no additional cost.
UCLA Integrated Substance Abuse Programs (ISAP) is approved by the American Psychological Association to sponsor continuing education for psychologists. UCLA ISAP maintains responsibility for this program and its content.
CE credits will also be provided for MFTs/LCSWs (BBS, PCE 2001), CADCs (CAADAC, 2N-00-445-1109), CATCs (CAADE, CP 20 809 C 0710), and CASs (BCAS, 5033). The UCLA School of Nursing will provide Board of Registered Nursing CE credits (9542).
(Please note: Lunch will not be provided; attendees are responsible for making their own arrangements.)
Target Audience
The audience for these regional trainings is substance abuse and mental health treatment providers (e.g., counselors, case managers, program directors, executive directors, and administrators) and other professionals (e.g., researchers, psychologists, educators, law enforcement personnel, nurses, and physicians) interested in the latest information on methods for engaging and retaining clients in substance abuse treatment. Change involves commitment across all members and levels of an agency. We encourage agencies to send a group of participants to the training to facilitate a common understanding and shared vision of process improvement within the agency.
Tuition (Includes course material & CE credit)
- Preregistration.
..........................$95
- Onsite registration. ..................$115
A limited number of scholarships are available. Please make requests in writing to Sal Santoyo (santoyo1@ucla.edu) up to 3 weeks prior to your selected training.
Cancellation Policy
Notice of cancellation must be made at least 72 hours in advance of training date in order to receive a refund minus $25 for administrative processing. Otherwise, registration fees are nonrefundable.
Display Tables
Please contact Sal Santoyo (310-267-5399 or santoyo1@ucla.edu) for more information.
Networking Table
Agencies can leave brochures and business cards at the networking table free of charge. This is a great opportunity to let attendees know about your organization!
Sponsors
CATES 2008 is sponsored by:
Returned Check Fine Increases:
In order to better cover the cost of returned check processing to the University,
UCLA will increase the returned check fee from $10 to $25 effective February
1, 2005. This amount covers the majority of the costs involved, is an industry
standard, and is permitted by California law.
“Cash Only” Policy for
Returned Check Writers:
Effective February 1, 2005, any person who has more than three checks returned
unpaid to the University will be placed on a “Cash Only” basis
(i.e. cash, credit card, cashier’s check, or money order) for all future
transactions. A letter will be mailed to the current mailing/billing address
on file if this threshold is met, and no future checks will be accepted.
We are not responsible for delivery of mail or the accuracy of the address
on file.
Enforcement of the “Cash Only” Policy:
Check payments made in person at the Administrative Main Cashier or the Remittance
Processing Center will not be accepted from customers who have been placed
on a “Cash Only” basis. Check payments mailed to the Remittance
Processing Center by customers on a “Cash Only” basis will
be accepted, but credit will not be posted to their BAR account for two
weeks.